Privacy Policy
Last updated: April 20, 2026
Tower Hill Travel Insurance ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights as a visitor to towerhilltravelinsurance.com.
1. Information We Collect
We may collect the following types of information:
- Information you provide: When you contact us via our contact form or email, we collect your name, email address, and the content of your message.
- Usage data: We automatically collect information about how you interact with our website, including pages visited, time spent on pages, and referring URLs, via Google Analytics.
- Cookies: We use cookies and similar tracking technologies to improve your experience and analyze site traffic. You can control cookies through your browser settings.
Note: We do not collect payment information. All quotes and purchases are handled directly through our partner platforms (IMG, Trawick International, WorldTrips) via their secure checkout systems.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Improve our website content, navigation, and user experience
- Analyze website traffic and usage patterns (via Google Analytics)
- Send relevant information you have requested
- Comply with legal obligations
3. Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share data in the following limited circumstances:
- Service providers: We use trusted third-party services (e.g., Google Analytics) to help operate our website. These providers are contractually obligated to keep your information confidential.
- Legal requirements: We may disclose information if required by law or in response to valid legal processes.
- Business transfers: In the event of a merger or acquisition, your information may be transferred as part of that transaction.
4. Cookies & Tracking Technologies
We use the following types of cookies:
- Analytics cookies: Google Analytics uses cookies to help us understand how visitors use our site. Data collected is aggregated and anonymized.
- Advertising cookies: We use Google Ads to measure the effectiveness of our advertising campaigns. These cookies track conversions.
You can opt out of Google Analytics by visiting tools.google.com/dlpage/gaoptout.
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses SSL/TLS encryption for all data transmitted between your browser and our servers.
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
6. Third-Party Links
Our website contains links to third-party websites, including our insurance partner platforms (IMG, Trawick International, WorldTrips). We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies before providing any personal information.
7. Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
To exercise these rights, please contact us at support@towerhillcorp.com.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Last updated" date at the top of this page. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Email: support@towerhillcorp.com
- Hours: Monday–Friday, 9 AM – 6 PM CST
- License: Texas License #2608479TX
